Get in Touch With Us

Got a question about a specific casino review, spotted something that needs updating, or want to flag a concern about gambling safety? This page explains the best way to reach our team and what kind of enquiries we can actually help with.

The Best Way to Reach Us

Email is the most reliable channel for getting in touch. Write to us at [email protected] and a member of our team will read your message personally — we don't rely on automated replies to stand in for a real answer. We aim to respond within two working days, though enquiry volume can occasionally push that out a little longer.

To help us route your message quickly, tell us upfront what it's about. A short subject line like "bonus terms question" or "correction on a review" means less back-and-forth and a faster answer.

What We Can Help With

  • Review and rating questions — If something in one of our casino write-ups is unclear, or you want more detail on how a particular site was assessed, ask us directly.
  • Corrections — Bonus terms, wagering requirements, and payment options at online casinos change often. If you notice information on forexhound.com that looks out of date, we want to know so we can check it.
  • Content suggestions — If there's a topic around real money online casinos, payment methods, or state-by-state regulation you'd like covered, let us know what you have in mind.
  • Partnership or editorial enquiries — If you represent a licensed casino operator or a relevant service and want to discuss working with us, introduce yourself and explain what you're proposing.
  • Responsible gambling concerns — If you or someone you know is struggling with gambling, mention this in your message. We'll point you towards deposit limit tools, self-exclusion programs, and national support organizations that can help.

What We Can't Do

We're an independent review and comparison site, not a casino operator, a payment processor, or a regulator. That means there are some things we genuinely can't help with, however much we'd like to:

  • We cannot access your account, process a withdrawal, or resolve a dispute with a specific casino — that has to go through the operator's own support team.
  • We cannot verify your identity or handle KYC documents on behalf of any casino.
  • We cannot guarantee bonus eligibility, payout speed, or game outcomes at any site we cover.

If your issue involves a live account problem, the fastest route is the casino's own support desk, usually reachable through live chat or email from within your account.

A Note on How We Cover This Industry

Our ratings for sites like Raging Bull, Uptown Aces, and Ignition are based on published bonus terms, licensing information, and payment details available at the time of writing. We don't test deposits or withdrawals ourselves, and commercial relationships with any operator never decide where a casino ranks on our pages. If you've read a review and something doesn't match your own experience, that's exactly the kind of feedback we want to hear — it helps keep our coverage accurate for the next reader.

If you're outside the US or looking at options beyond mainstream licensed sites, our page on trusted non-GamStop casinos in the UK covers a different market entirely and isn't something our contact team can advise on for US eligibility.

Before You Write In About Responsible Gambling

If gambling has stopped being enjoyable, or is affecting your finances, relationships, or wellbeing, please reach out for support rather than waiting. Most licensed US online casinos offer built-in tools such as deposit limits, time-out periods, and self-exclusion, and national organizations exist specifically to help with problem gambling. We're happy to point you toward these resources if you mention it in your message, and we treat every enquiry of this kind with the seriousness it deserves.

Getting a Faster Response

A few small things help us help you sooner:

  1. Include the name of the casino your question relates to, if applicable.
  2. Mention the page or review you're referring to, so we can find the right context quickly.
  3. Keep your message specific — a clear question gets a clearer answer than a general comment.
  4. Avoid sending sensitive account details or payment information by email; keep that between you and the casino directly.

We appreciate every reader who takes the time to write in, whether it's a correction, a question, or just feedback on how we cover the US online casino market. Thank you for visiting, and we look forward to hearing from you.